![]() ![]() If you keep experiencing the problem, contact Support. For more information, see Use the System File Checker tool to repair missing or corrupted system files. After installing the Media Feature Pack for N and KN versions of Windows 8.1 and rebooting my PC it was working fine. What I didnt realize was that I was running an N version of Windows, meaning no media features were installed. Some of your Windows files may have become corrupted or accidentally removed from your computer, which could interfere with your computer’s ability to play media files. Ive been having similar issues of a video not playing in IE11 on Windows 8.1. All the data in the library folders should now be accessible again through Windows Explorer. In the left-pane, right-click (or tap and hold) Libraries, and then click Restore default libraries. Next, enter the required SharePoint URL (for organization) in the text box. Select the Trusted Sites checkmark on the Security tab. Right-click (or tap and hold) each library (Documents, Pictures, Music, and Videos), and then tap or click Delete. Click Tools and select Internet options to open the window shown directly below. On the Navigation pane menu, make sure that Show all folders is selected. ![]() If you don't see "Libraries" listed, select View at the top of the screen. In the left pane, tap or click Libraries. Note Deleting and re-creating the libraries does not affect the data in the libraries. To restore your computer's default libraries, follow these steps. Solution 3: Reset Internet Explorer settingsįor help, see How to reset Internet Explorer settings. Note If you are notified that some files or folders are in use, select Skip. Select all files and folders, right-click them, and then tap or click Delete. In the Run box, type Temp, and then press Enter. To clear the temp folder on your computer: ![]() Select either Date & time or Region & language and check all settings. Press the Windows key + I to open Settings. Select the Advanced tab, and then select Reset. Verify that your computer’s time, date, language, and region settings are correct: Try this: Open Internet Explorer and select Tools > Internet options. Go back into IE Settings and enabled Protected Mode (if you want to).Problems using Movies & TV in Windows 10 might be due to an app error or incorrect settings. You’ll then get this dialog: Click Upgradeĥ. In the Windows Features box, press the + icon next to the Media Features. This will open the Windows feature settings menu, where you can enable or disable Windows features. In the Run command box, type optionalfeatures and press OK. Go to the Security Tab and uncheck “Enable Protected Mode”ģ. To enable Windows Media Player 12, press Win+R on your keyboard, or right-click the Start menu and click Run. In IE Click the Settings Icon and select Internet OptionsĢ. You have to turn it off for this to work.ġ. I searched around a bit and discovered that it has something to do with IE Protected Mode. _“Windows Media Player encountered a problem while playing the file.” _ I then went to the URL in that dialog: (Make sure you hit that URL in IE, it won’t work in any other browser) I then went to Tools > Windows Media Player Security Upgrade and got this: The selected title requires a newer version of the Windows Media Player security upgrade (2.5.0.1) than is currently installed (2.5.0.0) Unable to acquire a license to play the selected title. I just tried to transfer an audiobook on Windows 8 and got this exception from OverDrive Media Console: ![]()
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